The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
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Affected Vendors & Products
References
History
Wed, 05 Aug 2026 17:30:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Weaknesses | CWE-639 | |
| Metrics |
cvssV3_1
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Sat, 01 Aug 2026 06:45:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope. | |
| Title | Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR | |
| References |
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Status: PUBLISHED
Assigner: WPScan
Published: 2026-08-01T06:00:08.528Z
Updated: 2026-08-05T16:20:06.367Z
Reserved: 2026-06-30T09:06:09.451Z
Link: CVE-2026-14197
Updated: 2026-08-05T16:16:20.671Z
Status : Deferred
Published: 2026-08-01T07:16:29.883
Modified: 2026-08-26T16:31:36.750
Link: CVE-2026-14197
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